Privacy Policy

Waterloo Carpet Cleaning takes carpet cleaning requests from Waterloo and nearby — Northdale, Uptown Waterloo, Lakeshore included. Here is exactly what we keep and why.

Information you give us

Whatever you choose to send us. For a carpet cleaning request that is usually your name, phone, email and the address and the details of the job. Calls to this site's number are logged with the calling number and time, and voicemails are recorded and transcribed.

Where it goes

To answer your request and pass it to the one vetted, independent carpet cleaner that covers Waterloo through this site. They contact you, quote in writing, and do the work under their own licences and insurance.

Cookies and tracking

Nothing is tracking you here. There is no analytics script, no Facebook or Google pixel, and no cookie banner because there are no cookies. The host's server logs are the only record of a visit.

How long we keep it

Only while it is useful for your job and a short time after. Call recordings are deleted automatically after about three months.

Getting your information removed

Write to hello@waterloocarpetcleaning.ca. You are entitled under PIPEDA to see, correct or delete what we hold. Messages from us are only about your request, and replying STOP ends them under CASL.